A. Marketing merely reflects the needs and wants of customers. Those email newsletters you receive after becoming a customer somewhere are not random – they have a purpose and are often tailored to things you’ve viewed or expressed interest in. A sales team simply doesn’t have the insights, time, or often the resources to execute these types of strategic campaigns.
Most companies don’t spend enough time discovering who exactly their customers are to be able to draft a marketing strategy that will lead them to success. Your marketing strategy is your map. The ideal sales and marketing relationship is a symbiotic one. Instead, they read a lot of marketing theory and try a lot of different things.
Regarding the second argument ‘Marketing shapes consumer needs and wants.’ I have to also agree with this statement. There are various criteria that companies use to segment their products and some of them are geographic, demographic, psycho graphic and behavioral.
There is a constant interaction with the public in studying what is in vogue at the time and also what brands people want to be associated with. Successful marketing is really a 3-part process that involves following sound marketing theories, creating a detailed strategy, and executing that strategy.
Breaking Down Sales And Marketing
Marketing to specific groups of consumers, or target marketing, is one of the most important concepts in marketing. It is not a marketing employee’s responsibility to follow up with a salesperson’s existing customer once the lead has been handed off, nor is it their responsibility to convert a lead to a sale, “close the deal,” or make sure the client remains a client for many years.
Marketing channels are also used by companies to reach their consumers. As a result, decisions are often made without the consultation of the marketing strategy, and that means they are not likely to be in alignment with the strategy. Especially for small companies, one thing or another can come up that gets the business owner off track, and unfortunately, when that happens, marketing tends to move to the back burner.
Other tactics that companies use to shape consumers needs and wants is to use celebrities or other famous people to sell their products. Marketers and salespeople work together to determine what consumers need and how to deliver it. Sales and marketing should motivate, inspire and feed one other.
Planning for the year ahead is never an easy task. One of the themes behind their partnership was to create the desire within consumers that if they wore Michael Jordan’s sneakers they could play basketball or jump as high as him. That is the way marketing works: Find a gap, develop a plan to address the gap, and then market to that gap.
Oftentimes salespeople have a broader focus, preferring to spend their days with appointments and meetings – activities that build relationships – rather than sitting behind a desk doing what a marketing department does best. Because it has never been more apparent … Read More..